We respect your legal rights of privacy when collecting, storing, using and transmitting personal data and this PICS explains our privacy practices. It is our policy to comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of the Hong Kong Special Administrative Region. In doing so, we will ensure compliance by our staff to the strictest standards of security and confidentiality.
Please read the following carefully to understand our policy and practices regarding how your personal data will be treated. This policy applies to all registered and unregistered users of the Website and may from time to time be revised, or otherwise changed where we deem necessary.
If there is any inconsistency between the English and Chinese version of this PICS, the English version shall prevail.
"personal data" means any personally identifying information or data (such as names, email addresses, Octopus numbers, record of trips undertaken on the MTR, gender, mobile number, date of birth, occupations, your income, education level) from which it is practicable for the identity of an individual to be ascertained.Purposes for which we will use your personal data
We collect your personal data when you register as a member or user of a service on the Website.
If you are under the age of 13 you must ask your parent or guardian before providing any personal data to us.
The purposes for which we may use your personal data will vary depending on the type of service(s) you are applying for and will be stated in the application form or webpage of the relevant service(s).Disclosure
In cases where we do collect personal data from you, we will:
(i) tell you (by way of this PICS or by a separate notification) that we are doing so and the use that we will make of such personal data we collect;
(ii) where relevant, give you the opportunity to object to particular use of your personal data; and
(iii) tell you how we will store your personal data and how you can review, change and delete the personal data we have stored.
We will take all practicable steps to keep your personal data confidential.
When you come to our Website, our server software records the IP addresses (and domain names) of your computer, the types and configurations of browsers, language settings, geo-locations, operating systems, previous sites visited, and time/duration and the pages visited (webserver access log). We do these things so that we can measure traffic, gauge the popularity of various parts of the Website, to gain some general knowledge about our audience and market the Website to advertisers with whom we may share summarised traffic data. This information does not identify you as an individual.Cookies
A cookie is a small amount of data created in a computer when a person visits a website on the computer. A cookie can be used to identify a computer. It, however, is not used to collect any personal information. In other words, it does not have the function of identifying an individual user of the Website.
Within this Website cookies are used to improve your browsing experience, for example:
¡E Strictly necessary cookies are used to indicate your active using of the Website and remember the information you¡¦ve entered in a form or details about a payment you want to make. Without them, the information would be lost every time you moved to a new page.
¡E Performance cookies are used to collect anonymous information about how visitors use our Website. We use this aggregated information to improve our Website.
¡E Functional cookies are used to record information about choices you¡¦ve made and to recommend content of the Website that are relevant to you and your interests.
On some pages, we feature embedded ¡§share¡¨ buttons or widgets that enable you to connect to a number of popular social networking sites such as Facebook and Twitter. These sites may set cookies which can identify you as an individual when you are logged in to their services. We do not control these cookies and you should check the relevant third-party website to see how your information is used and how to opt-out.
If you use or continue using our Website, we will assume that you are happy for us to set cookies. You may choose to reject all or some cookies at any time by changing the setting of your web browser. Please visit www.allaboutcookies.org to find out how to manage cookies. However, please be aware that if you choose to delete or restrict cookies, you will not be able to use some of the functions of the Website.Security
Except as mentioned in paragraph 3 above, your personal data, however stored, will be accessed only by our employees or contractors who are authorized to do so. Where personal data is stored electronically, it will be kept on a secured server and will be password-protected (or under some equivalent form of protection) and accessible only by authorized personnel of MTR Corporation or its contractors. Employees and contractors designated to handle personal data will be instructed to do so only in accordance with this PICS.Use of personal data in legal proceedings
If it becomes necessary that we have to take action against you for any reason whatsoever including recovering from you any money you owe us, you expressly agree that the personal data provided by you can be relied upon in identifying and taking legal action against you..Your right to access and correct personal data
You may at any time request access to and correct personal data relating to you in any of our records. You may also ask us to delete you or your personal data from any active mailing or distribution list. To exercise any of your rights, contact us at the address or email below marking your communication "Confidential ". In response, we may ask you to provide certain details about yourself so that we can be sure you are the person to whom the data refers. We are required to respond to your requests within 40 days, but we may charge you a reasonable fee for doing so.Personal Data Privacy Officer
The person to whom (1) requests i) for access to data or correction of data, ii) for general information regarding our policies and practices with respect to personal data and iii) about the kinds of personal data that we hold and (2) general questions and complaints should be addressed is as follows:-
Address: Unit B 5/F Hillier Commercial Building
89-91 Wing Lok Street
Sheung Wan Hong Kong
Personal data provided by you are retained for as long as the purposes for which such data were collected continue. Data are then destroyed unless their retention is required to satisfy legal, regulatory or accounting requirements or to protect the Corporation¡¦s interests.
This personal information collection statement is subject to change. Any changes will be posted on this page.